PASSENGERS flying on the highly lucrative and busy Lagos to London route with British Airways route may no longer get free meals during the journey as the airline has scrapped food in favour if sandwiches as part of a cost-cutting measure.
British Airways has revealed that it is scrapping free meals for short-haul economy fares from next year and inviting passengers to instead pay for Marks and Spencer sandwiches. Under the terms of the new regime, BA will be joining the no-frills airline model of charging passengers for food and drink.
From January, BA will charge £4.75 for a tomato and mozzarella focaccia, £1 for hand cooked crisps and a minimum of £4 for alcoholic drinks. No food item will cost more than £5.
A BA spokesman said: "The move follows extensive customer research and feedback, which highlighted dissatisfaction with the airline’s current short-haul economy catering.”
However, customers have attacked the move, saying BA has no justification to copy the likes of Ryan Air and Easy Jet. BA chairman Alex Cruz, described the tie-up with Marks and Spencer as an ideal partnership, providing, customers with a choice of products they recognise and value.
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